Important information:

Using the Design System implies following some rules: the code should be valid and same as the Design System. Meaning custom HTML & CSS override are forbidden.
Please don't forget to read Usage part of each element.

MyProximus - EBU

You need to create great content into your frames but you don't know how to proceed? You're at the right place! Welcome to MyProximus EBU Copywriting Guide.

You will find here everything you need to talk to our users, from the best practices, the specific tone of voice to the lexicon for each category.

Everything is in your hand, but if you need a friendly help you can always contact our UX Copywriters:

Enora HÉRÉUS (French native speaking) +33 6 46 27 82 76
Killian DE WULF (Dutch native speaking) +32 493 11 70 19

last modified: 01/01/1601 01:00:00

How to speak to EBU users?

Best practices (coming soon!)
Tone of voice (coming soon!)

last modified: 01/01/1601 01:00:00

Welcome

English	French	Dutch
Welcome to your new myProximus	Bienvenue dans votre nouveau MyProximus	Welkom in de nieuwe MyProximus omgeving
Administrator	Administrateur	Beheerder
Tester	Tester	Tester
User management	Gestion des utilisateurs	gebruikersmanagement
Users	Utilisateurs	Gebruikers
Products	Produits	Producten
Users and settings	Utilisateurs et réglages	Gebruikers en instellingen
Collaborative workspaces	Espaces de travail collaboratifs	Collaboratieve werkruimten
More info	Plus d'infos	Meer info
FAQ	FAQ	FAQ (veelgestelde vragen)
Contact us	Contactez-nous	Contacteer ons

last modified: 01/01/1601 01:00:00

ICT

English	French	Dutch
Products	Produits	Producten
ICT	ICT	ICT
IOT	IOT	IOT
Data Center	Centre de données	Datacentrum
Webhosting & DNS	Webhosting & DNS	Webhosting & DNS
Network status of my sites	Statut réseau de mes sites	Netwerkstatus van mijn sites
GDPR data subprocessors	Sous-traitants de données RGPD	GDPR-gegevensverwerkers

Fixes

English	French	Dutch
Products	Produits	Producten
Fixed products	Produits fixes	Vaste producten
Voice continuity	Voice continuity	Voice continuity
Manage your products & services	Gérer vos produits et services	Beheer uw producten & diensten
Manage your fixed products	Gérez vos produits fixes	Beheer uw vaste producten
Internet connection	Connexion internet	Internetverbinding

Mobile

English	French	Dutch
Mobile products	Produits mobiles	Mobiele producten
Mobile number management	Gestion des numéros mobiles	Beheer van mobiele nummers
Usage and performance	Consommation et performance	Verbruik en performantie
Real-time data usage	Consommation mobile en temps réel	Real-time mobiel verbruik

last modified: 01/01/1601 01:00:00

Invoices

English	French	Dutch
Invoices	Factures	Facturen
Invoicing process	Processus de facturation	Facturatieproces
Electronic invoicing	Facturation électronique	Elektronische facturen
Switch to electronic invoicing	Passer aux factures électroniques	Overschakelen naar elektronische facturen
My online invoice	Ma facture en ligne	Mijn factuur online
Invoice Manager	Invoice Manager	Invoice Manager
Analyse your invoices	Analyser vos factures	Analyseer uw facturen
Bank account number	Numéro de compte bancaire	Bankrekeningnummer

last modified: 01/01/1601 01:00:00

Follow-up & assistance

English	French	Dutch
Order	Commande	Bestellingen
Documents	Documents	Documenten
Shared documents	Document partagés	Gedeelde documenten
Need help?	Besoin d'aide ?	Hulp nodig?
InvoRequest assistanceices	Demande d'assistance	Vraag assistentie

Tickets

English	French	Dutch
Support Tickets	Tickets de support	Support Tickets
Administrative tickets	Tickets administratifs	Administratieve tickets
Ticket	Ticket	Ticket
Create new ticket	Créer un nouveau ticket	Nieuw ticket maken